Event Info GC-TSS - CommunicationNegotiation and Conflict Managementby Aloysius Goh15 July 2020, Wed | 10.30am – 12noon | Livestream
About the seminar: Interaction that matters involves people. Anything that involves people will involve difference. When people differ, how they negotiate determines what they achieve. Consciously or unconsciously, everyone is already a negotiator. It is therefore crucial to learn how best to navigate negotiations strategically and effectively. This session will introduce attendees to the Harvard-based negotiation methodology and demonstrate how active listening skills and techniques can be used to de-escalate tensions, in order to achieve sustainable and value-creating solutions through interest-based problem-solving. About the speaker: Mr Aloysius Goh is the Chief Executive Officer and Founder of Sage. Certified as an international mediator since 2007, Aloysius has mediated more than 300 cases around the world with dispute values ranging from a few hundred dollars to more than USD1bn. Fluent in English and Chinese, he subscribes to a directive approach to mediation to help clients find meaningful and sustainable solutions to their conflicts. Registration for this event has closed. |