[GC-TSS] Conflict Resolution

GC-TSS - Communication

Conflict Resolution

by Dr Granville D'Souza

22 Mar 2023, Wed | 10.30am – 12noon | Livestream

About the seminar:

Conflict can be healthy when it brings about new ideas and deeper relationships. For this to occur, the basis for dealing with the conflict must be win/win. However, it is useful to understand that other outcomes may be necessary and sometimes unavoidable. Conflict is unhealthy when it leads to distrust, anger, and withdrawal. These results usually mean that conflict has been approached on a win/lose basis. The goal of this talk is to bring participants to some awareness that relationships with friends, family, and fellow students merit the investment in time and energy required for disagreements to be resolved in such a way that both parties feel like winners. To this end, the program helps participants to understand what they bring to the conflict situations they face in their personal and professional lives and presents the opportunity for participants to learn effective conflict-resolution skills.

About the speaker:

Granville is the Group CEO of EQ Asia Pte Ltd and Peak Performers, a consulting and training practice specialising in organisational behaviour and performance. The group designs and facilitates corporate and adult workshops that focus on enhancing performance at all levels, dealing with change, forging powerful partnerships in organisations and building individual resilience and team resilience. In addition, he does developmental coaching that deals with deeper emotional issues caused from past programming.

*Do note that students are required to stay for 75% of the seminar duration in order to get their attendance endorsed.